Last Updated: 03/01/2026
Information We Collect
We may collect personal information voluntarily provided by you when placing an order, creating an account, or contacting us, including:
- Name
- Email address
- Billing and shipping address
- Payment-related information
- Order history and correspondence
Automatically Collected Information
When you visit our website, certain non-identifying information may automatically be collected, including:
- IP address
- Browser type and device information
- Internet service provider (ISP)
- Pages visited and time spent on the site
- Referral and exit pages
This information is used for website administration, analytics, and performance improvements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve user experience
- Maintain shopping cart functionality
- Store visitor preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings; however, some site features may not function properly.
How We Use Your Information
Information collected may be used to:
- Process and fulfill orders
- Communicate regarding purchases or inquiries
- Provide customer support
- Improve website functionality and security
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal obligations
We do not sell or rent personal information to third parties.
Payment Processing
Payments are processed through secure third-party payment providers. Neo Biology Research does not store full payment card details on our servers. Payment information is handled in accordance with the privacy and security policies of the respective payment processor.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Third-Party Services and Links
Our website may contain links to third-party websites or services. Neo Biology Research is not responsible for the privacy practices, policies, or content of external websites.
Users are encouraged to review the privacy policies of any third-party sites they visit.
Information Sharing
We may share limited information with trusted third parties strictly as necessary to operate our business, including:
- Shipping and logistics providers
- Payment processors
- Website hosting and analytics services
Information is shared only to the extent required to perform these services.
Data Retention
Personal information is retained only as long as necessary to fulfill business, legal, accounting, or regulatory obligations.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Requesting access to stored personal data
- Requesting correction or deletion of information
- Opting out of marketing communications
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
Neo Biology Research reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website following updates constitutes acceptance of those changes.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Neo Biology Research
📧 contact@neobiologyresearch.com